Accountancy
81
Agriculture, Fishing
1
Finance, Insurance
108
Call Centres
1
Catering & Hospitality
108
Construction, Property
123
Customer services
75
Defence/Armed Forces
53
Education
3
Electronics
66
Engineering, Manufacturing 129
Graduate, Trainees
64
Healthcare & Nursing
73
Human resources
80
IT & Internet
410
Legal
61
Management consultancy 61
Marketing, Advertising, PR 88
Media, Creative
5
Non-profit, Charities
0
Public sector & Services
9
Recruitment sales
81
Retail, Wholesale
54
Restaurant & Food Service 11
Sales
124
Science
18
Secretarial, Administration 24
Security
0
Senior appointments
12
Telecommunications
2
Transport, Logistics
7
Travel, Leisure, Tourism
19
Other
68
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 638 |
| Post:Customer Services Manager £50k+ Gloucester
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
|
| Work place: |
Coventry
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| The announcement text: |
Customer Services Manager £50k+ Gloucester
The Customer Services Manager will have at least 5 years experience of managing a high volume technical call centre preferably in an ISP environment. You will lead a very busy Customer Services department and proactively provide ?best practice customer support. Managing daily workloads to ensure KPIs are exceeded and to ensure that customer service KPIs are achieved by 2nd line support. Development of the call centre staff through appraisals and training and optimising staff shift patterns to ensure customer demand is met.
For more information and informal discussion about the role please send your CV to Kevin@additionalresources.net
Package: Base: c£50k +20% performance bonus and Pension
Keywords: Internet, ISP, Customer Services. Technical Support Gloucester
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
|
| Contact information |
| Employer: |
|
| Email: |
1030@jobinleicester.informnow.com
|
| Phone: |
01489 505044
|
|
| |
Publication date: 2009-03-19 05:37:16
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